This page contains contact information for the following:
- Teacher’s making enquiries about their existing pension.
- Teachers planning for retirement.
- Annual Benefit Statement enquiries
- Queries about the online Teachers’ Portal.
- Queries about transferring service into or out of the Northern Ireland Teachers’ Pension Scheme
- Requests for Cash Equivalent Transfer Values (CETVs)
- Reporting a Bereavement
- Queries about the McCloud Remedy
- Requests for Pension payslips, P60s or P45s
- Questions about opting out of the Northern Ireland Teachers Pensions Scheme
NI Direct telephone number: 0300 0770 330
Our preferred method of communication is via e-mail
Our dedicated mailboxes direct your query to the appropriate team immediately.
Email Addresses:
Please supply a Teacher Reference Number, your full name, Date of Birth and as much information as possible about your query.
Teachers who work in a Voluntary Grammar with service or salary discrepancies (including Annual Benefit Statement enquiries)
Teachers making enquiries about their existing pension
Teachers planning for retirement
Annual Benefit Statement Enquiries (for teachers working in DENI Paid schools)
Queries about the online Teachers’ Portal
Queries about transferring service into or out of the Northern Ireland Teachers’ Pension Scheme
Requests for Cash Equivalent Transfer Values (CETVs)
Reporting a Bereavement
Please provide point of contact name, relationship to deceased, e-mail address & phone number.
Queries about the McCloud Remedy
Requests for Pension payslips, P60s or P45s
Queries about tax on our pension
Questions about opting out of the Northern Ireland Teachers’ Pension Scheme
Change of bank details
Postal Address:
Teachers’ Pensions Team
Waterside House
75 Duke Street, Gobnascale
Londonderry
BT47 1FP
United Kingdom
Website Home | Department of Education (education-ni.gov.uk)
Guides on how to access and use the Online Teachers’ Portal
https://www.education-ni.gov.uk/articles/teachers-pension-system-member-and-employer-portals
Some useful Factsheets to address General Enquiries:
Guides to help you and your employer if you are considering Ill Health Retirement:
https://www.education-ni.gov.uk/articles/ill-health-retirement-guide