The preferred method of contacting Teachers’ Pay Team is by email.
If you have any queries as regards self service for new pay system, please contact Oracle (EAOne) HR/Payroll queries 028 9041 8060 or email EAOneHelpdesk@eani.org.uk
Details of EA One Self-Service for Teaching Staff can be found on link Below.
EA One Self-Service for Teaching Staff | Education Authority Northern Ireland (eani.org.uk)
Whilst Teachers’ Pay Team receive telephone calls, we would prefer email queries to the email addresses below which will be responded to in line with Departmental response time guidelines. We are also receiving and processing post as normal.
If you have a query in respect of Teachers’ Pay, please ensure that you contact us through the most relevant email address. These are listed below for your information:
General payroll related queries - teachers.pay@education-ni.gov.uk
Western Section - westernsection@education-ni.gov.uk
Southern Section - southernsection@education-ni.gov.uk
South Eastern - southeasternsection@education-ni.gov.uk
North Eastern - northeasternsection@education-ni.gov.uk
Belfast - belfastsection@education-ni.gov.uk
Temporary - temporarysection@education-ni.gov.uk
Post and telephone
Teachers' Pay and Pensions Team
Waterside House
75 Duke Street
Gobnascale
Londonderry
BT47 6FP
Telephone Local: 028 7131 9000
Number will change to 0300 0770 330 on 1st April 2024
We are open Monday to Friday 9am - 5pm excluding Public and Bank Holidays